Services we offer include
With our North America headquarters in Burlingame, California and our trading representatives throughout the world, we are able to offer personalized attention, focusing on quality, pricing and timely delivery. Delivering world class steel to you for over 100 years.
Through our integrated global network of manufacturers, we offer a wide range of products, from tubulars, valves and fittings to wire, wire rod and bars in cut lengths, coils or shapes.
An integral part of the KOP Customer Service platform is ongoing order timeline monitoring and communication with mills to meet or exceed contracted production and delivery estimates. Our Logistics and Sales teams, along with our global partners, understand and manage the myriad components involved in international trade transactions to successfully deliver steel around the world.
We offer Importer of Record services, as well as HTS and AD/CV research services.
Through our network of international liaison offices and our domestically based team we communicate in many international languages.
As important as cost may be to your international steel trade transaction, receiving high quality material that meets your specifications holds an equally critical position in the commercial chain. KOP prides itself in only representing suppliers we have audited or had local personnel vet and approve. Supporting this commitment, KOP contracts its own quality assurance team that travels the world as needed to perform on-site inspections and process control audits before and/or during production and shipment as deemed appropriate. KOP also takes great pride in its long relationship with a world-renowned marine insurance carrier who expedites both load and discharge surveys on request to facilitate safe handling and carriage of your steel.
We offer additional services, such as Heat Treating arrangement, Upsetting, Threading, and Coupling arrangements.
- Mill Communication
- Supplier Audit
- Product Inspection